Home Devon salonsRoma Salon Torquay

Roma Salon Torquay

Contact Details

42-44 Torwood Street Devon TQ1 1EB

Simply enter the details of your request and your message will be emailed to the salon.

About Roma Salon Torquay

Today I have been saddened by what should have been a delightful trip to the hairdressers. Rob the very talented stylist and owner who can work wonders with a pair of scissors sadly lacks the ability to listen fully to the customer. Consulation and discussion should be such an important part of the experience. After explaining I wanted to change colour for the summer, I was distressed to discover that there was a gross lack of understanding which has resulted in a poor and stripey effect. Even more distressing there is a harsh line of colour at the front of my hair which prevents me from tying my hair back. Having pointed both these matters out and being asked what did I expect!!!, I asked to leave, I paid on my way out, why? because I am not an unpleasant person. Customer satisfaction not necessarily a top priority. Sadly I was unable to contain my tears when getting home and my husband telephoned the salon, spoke to Rob who told my husband that I was a trouble makers who didn't listen to advice and often caused a scene. When being asked to pay £105.00 for a cut and colour, I feel that I am entitled to my opinion and if I leave feeling less than satisfied then the experince is not what it should be. I have never felt the need to leave a review before but was so saddened by my experience today, felt it only right that a consumer be made fully aware of my experince before using the salon.

Special Offers

There are no special offers currently listed with this salon.

Latest Reviews

There are no current reviews listed for this salon.

Are you the owner? Claim this salon
Write a Review

Opening Times

No opening times listed.